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Home > Webinars and E-learning Tools > > >
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Technical Requirements:
Q: How will I know if my computer is set up properly?
A: You can ensure your computer is set up appropriately by running the Connection Test diagnostic with Adobe Acrobat Connect Pro
Dial-up
Q: I'm on dial-up – will that affect my experience?
A: We think you'll be delighted with the experience, even if you use a dial-up connection for your Internet service. If you sign in twenty minutes before your session's start time, your web browser should have adequate time to download the presentation content.
Sound
Q: Do I need a headset or speakers?
A: No. You will use your telephone, just as you would in a teleconference. We provide a toll free dial-in phone number.
Downloads
Q: Will I need to download any software to see the graphics?
A: Only if you don't already have Macromedia Flash, version 8.0 or later, and a web browser (like Microsoft Explorer).
- To check on the version of Flash that is installed on your computer,
click here.
- To install Flash on your computer, click here.
Firewalls
Q: Will it work with my corporate firewall?
A: With a few exceptions, it has worked for everyone so far. If it doesn't work, you will still have full audio (by teleconference), and a PDF of the presentation that you'll receive before the webinar. If this is your first webinar with us, we advise you to log in 20 to 30 minutes beforehand, in case you need to resolve technical issues.
Security
Q: Should I be concerned about security?
A: No more than normal concerns about security when visiting other websites with your Web browser.
For additional information contact the Webmaster.
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